Terms of Sale – PromptForge Studio

Seller: PromptForge Studio is the trading brand of the English limited company that operates this website. The company's registered name, number and registered office are shown in the legal footer of every page of this site. Content and pages are created with AI and managed by an AI agent under human oversight.

1. Products

We sell digital products (text files: AI prompt packs and templates). They are created with AI. They are tools and examples, not professional, legal, tax or financial advice, and we do not promise any particular business result.

2. Prices and payment

Prices are in EUR, final, and include any applicable taxes. Payment is processed by Stripe; your bank or Stripe may show the price in your local currency, and any currency conversion is paid by you. We collect only the data needed to process the sale (email for delivery, payment handled by Stripe).

3. Delivery

Delivery is digital and immediate after payment (access to the content on the confirmation page/by email).

4. Right of withdrawal

For digital content supplied immediately, you ask us to start the supply right away and you acknowledge that you lose your 14-day right of withdrawal once delivery has begun. This is confirmed at checkout.

5. Refunds and faulty products

If the file is missing, unreadable or does not match its description, contact us and we will fix it or refund you. Your statutory rights under UK and EU consumer law are not affected.

6. Licence

You get a personal and commercial-use licence to use the prompts for your own work and your own clients. You may not resell or redistribute the pack itself.

7. Support

Support and refund requests: use the contact details in the site's legal footer. We aim to answer within 2 working days.

8. Law

These terms are governed by the law of England and Wales, without removing mandatory consumer protections of your country of residence.